Accessibility

The goal of the Accessible Canada Act  is to achieve a barrier-free Canada by 2040. It requires organizations to proactively identify, remove, and prevent barriers to accessibility where Canadians interact with areas under federal jurisdiction, whether they be internal or external to an organization.

For FINTRAC, our aim is to be a model for accessibility by embodying accessibility, embracing it as a core value of our corporate culture, and leading by example.

Accessibility annual progress reports

First progress report will be published upon completion of the first year of the Plan.

Provide your feedback

An accessibility barrier is anything that does not allow persons with disabilities to be included and take part in all areas of life and society. Barriers prevent persons with disabilities from taking part in the same way that persons without disabilities do. The Accessible Canada Act identifies five types of accessibility barriers:

• physical and/or architectural barriers
• technological barriers
• information and communication barriers
• attitudinal barriers
• systemic barriers

We want to hear from you!

Tell us about:

• your thoughts on FINTRAC's accessibility action plan;
• the accessibility barriers you see at FINTRAC;
• how FINTRAC can prevent and remove accessibility barriers; and
• best practices or success stories.

How to provide your feedback

Please send questions or feedback related to accessibility at FINTRAC through one of the following methods:

Email:  Accessibility/Accessibilite@fintrac-canafe.gc.ca

Phone: 1-866-346-8722 (toll free)

TTY (teletypewriter):  1 800-465-7735

Mail:

Anonymous feedback can be provided by phone or by mail.

Privacy notice statement

The feedback you provide through this consultation will be kept confidential and will be used only for the purpose of gathering your suggestions. Your submission is voluntary and we recommend that you do not provide any personal information. If you provide personal information, it will be protected under the provisions of the Privacy Act and described in the Personal Information Bank PSU 938 entitled "Outreach Activities". Also, please note that the Government of Canada will not make individual submissions public, but does maintain the right to report publicly on the aggregate results.

For more information on your rights related to the Privacy Act please contact FINTRAC's Access to Information and Privacy Office at atip-aiprp@fintrac-canafe.gc.ca

Request alternate formats

You can request documents in the following available formats:

• printed copy
• large font printed copy (increased font size and clarity)
• Braille (a system of raised dots that people who are blind or who have low vision can read with their fingers)
• audio (a recording of someone reading the text out loud)
• electronic copy (an electronic format that is compatible with adaptive technology intended to assist persons with disabilities)

To request an alternate format, please contact us through one of the following means:

Email:  Accessibility/Accessibilite@fintrac-canafe.gc.ca

Phone: 1-866-346-8722 (toll free)

TTY (teletypewriter): 1 800-465-7735

Mail: