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Accessibility

The goal of the Accessible Canada Act  is to achieve a barrier-free Canada by 2040. It requires organizations to proactively identify, remove, and prevent barriers to accessibility where Canadians interact with areas under federal jurisdiction, whether they be internal or external to an organization.

For FINTRAC, our aim is to be a model for accessibility by embodying accessibility, embracing it as a core value of our corporate culture, and leading by example.

Accessibility action plan

Take a look at our plan that sets out how we will identify, remove, and prevent barriers to accessibility in all that we do.

Accessibility annual progress reports

Learn more about the progress we have made and the feedback we received.

Provide your feedback

We want to hear from you. Share your thoughts on accessibility at FINTRAC.

Request alternate formats

Find out how to request documents in alternate formats, such as printed, braille, audio or electronic.

Accessibility annual progress reports

First progress report will be published upon completion of the first year of the Plan.

Provide your feedback

An accessibility barrier is anything that does not allow persons with disabilities to be included and take part in all areas of life and society. Barriers prevent persons with disabilities from taking part in the same way that persons without disabilities do. The Accessible Canada Act identifies five types of accessibility barriers:

We want to hear from you!

Tell us about:

How to provide your feedback

Please send questions or feedback related to accessibility at FINTRAC through one of the following methods:

Email:  Accessibility/Accessibilite@fintrac-canafe.gc.ca

Phone: 1-866-346-8722 (toll free)

TTY (teletypewriter):  1 800-465-7735

Mail:

Manager and Lead on Accessibility
FINTRAC
234 Laurier Avenue West
Ottawa Ontario  K1P 1H7

Anonymous feedback can be provided by phone or by mail.

Privacy notice statement

The feedback you provide through this consultation will be kept confidential and will be used only for the purpose of gathering your suggestions. Your submission is voluntary and we recommend that you do not provide any personal information. If you provide personal information, it will be protected under the provisions of the Privacy Act and described in the Personal Information Bank PSU 938 entitled "Outreach Activities". Also, please note that the Government of Canada will not make individual submissions public, but does maintain the right to report publicly on the aggregate results.

For more information on your rights related to the Privacy Act please contact FINTRAC's Access to Information and Privacy Office at atip-aiprp@fintrac-canafe.gc.ca

Request alternate formats

You can request documents in the following available formats:

To request an alternate format, please contact us through one of the following means:

Email:  Accessibility/Accessibilite@fintrac-canafe.gc.ca

Phone: 1-866-346-8722 (toll free)

TTY (teletypewriter): 1 800-465-7735

Mail:

Manager and Lead on Accessibility
FINTRAC
234 Laurier Avenue West
Ottawa Ontario K1P 1H7
Date Modified: