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Contact FINTRAC

From: Financial Transactions and Reports Analysis Centre of Canada (FINTRAC)

Media enquiries, enquiries from reporting entities, law enforcement, and general public, social media platforms, and mailing list subscription.

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Privacy disclaimer

The personal information you include in an inquiry is protected under the Privacy Act and may be used to prepare a reply. Such information may also be used for statistical, evaluation and reporting purposes. The information is included in the personal information bank Public Communications (PSU 914). The information may be shared with programs and activities of FINTRAC should your inquiry pertain to a specific program or activity of the Centre. In such cases, the information is included in the personal information bank of the program or activity.

The transmission of this information is not secure so sensitive personal information, such as your Social Insurance Number, should not be included in your message.

Enquiries from businesses (reporting entities)

General enquiries from businesses (reporting entities)

Email: guidelines-lignesdirectrices@fintrac-canafe.gc.ca
Telephone: 1-866-346-8722 (toll free)

Money services businesses

Email: msb-esm@fintrac-canafe.gc.ca

Technical support

Email: tech@fintrac-canafe.gc.ca

Electronic reporting

Email: F2R@fintrac-canafe.gc.ca

Voluntary self-declaration of non-compliance

Email: VSDONC.ADVNC@fintrac-canafe.gc.ca

This is an unsecure email address. Please contact us first for guidance should you wish to send confidential information.

Reviews and appeals

Email: rev-app@fintrac-canafe.gc.ca

Assessment of expenses funding model

Note: Before contacting us, you may wish to consult the following page:

Email: expenses_assessment-evaluation_depenses@fintrac-canafe.gc.ca

Enquiries from law enforcement and other partner agencies

Email

Email: partner-partenaire@fintrac-canafe.gc.ca

This is an unsecure email address. Please contact us first for guidance should you wish to send confidential information. Please note that FINTRAC will only respond to emails bearing the appropriate police or government partner domain name. Please also note the province from which you are sending your inquiry so that FINTRAC can contact you from the appropriate regional office if required.

Telephone

Telephone: 1-866-346-8722 (toll free)

After making your language choice, press 1.

Enquiries from the general public

Before contacting us, you may wish to consult the following pages:

Mail

FINTRAC
24th floor, 234 Laurier Avenue West
Ottawa ON K1P 1H7
CANADA

Email

Please note that for security reasons we are unable to open any attachments. Please be as specific as possible in the body of your email to adequately convey your questions or concerns.

information@fintrac-canafe.gc.ca
Telephone 1-866-346-8722 (toll free)
Fax 613-943-7931

Media enquiries

Note: If you’re looking for latest news from FINTRAC, please consult:

Email media.medias@fintrac-canafe.gc.ca (for media only)
Telephone 613-947-6875 (for media only)

Contact FINTRAC's Human resources

Email

Email: FINTRACJobs-EmploisCANAFE@fintrac-canafe.gc.ca

This inbox is only for enquiries related to employment at FINTRAC.

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