Contact FINTRAC
From: Financial Transactions and Reports Analysis Centre of Canada (FINTRAC)
Media enquiries, enquiries from reporting entities, law enforcement, and general public, social media platforms, and mailing list subscription.
On this page
- Enquiries from businesses (reporting entities)
- Enquiries from law enforcement and other partner agencies
- Enquiries from the general public
- Media enquiries
- Contact FINTRAC's Human resources
- Related link
Privacy disclaimer
The personal information you include in an inquiry is protected under the Privacy Act and may be used to prepare a reply. Such information may also be used for statistical, evaluation and reporting purposes. The information is included in the personal information bank Public Communications (PSU 914). The information may be shared with programs and activities of FINTRAC should your inquiry pertain to a specific program or activity of the Centre. In such cases, the information is included in the personal information bank of the program or activity.
The transmission of this information is not secure so sensitive personal information, such as your Social Insurance Number, should not be included in your message.
Enquiries from businesses (reporting entities)
General enquiries from businesses (reporting entities)
Before contacting us, please consult the following pages:
Email: guidelines-lignesdirectrices@fintrac-canafe.gc.ca
Telephone: 1-866-346-8722 (toll free)
Money services businesses
Email: msb-esm@fintrac-canafe.gc.ca
Technical support
Email: tech@fintrac-canafe.gc.ca
Electronic reporting
Email: F2R@fintrac-canafe.gc.ca
Voluntary self-declaration of non-compliance
Email: VSDONC.ADVNC@fintrac-canafe.gc.ca
This is an unsecure email address. Please contact us first for guidance should you wish to send confidential information.
Reviews and appeals
Email: rev-app@fintrac-canafe.gc.ca
Assessment of expenses funding model
Note: Before contacting us, you may wish to consult the following page:
Email: expenses_assessment-evaluation_depenses@fintrac-canafe.gc.ca
Enquiries from law enforcement and other partner agencies
Email: partner-partenaire@fintrac-canafe.gc.ca
This is an unsecure email address. Please contact us first for guidance should you wish to send confidential information. Please note that FINTRAC will only respond to emails bearing the appropriate police or government partner domain name. Please also note the province from which you are sending your inquiry so that FINTRAC can contact you from the appropriate regional office if required.
Telephone
Telephone: 1-866-346-8722 (toll free)
After making your language choice, press 1.
Enquiries from the general public
Before contacting us, you may wish to consult the following pages:
FINTRAC
24th floor, 234 Laurier Avenue West
Ottawa ON K1P 1H7
CANADA
Please note that for security reasons we are unable to open any attachments. Please be as specific as possible in the body of your email to adequately convey your questions or concerns.
information@fintrac-canafe.gc.caTelephone
1-866-346-8722 (toll free)Fax
613-943-7931Media enquiries
Note: If you’re looking for latest news from FINTRAC, please consult:
Telephone
613-716-9983 (for media only)Contact FINTRAC's Human resources
Email: FINTRACJobs-EmploisCANAFE@fintrac-canafe.gc.ca
This inbox is only for enquiries related to employment at FINTRAC.
Related link
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