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Fraud alert

Many scams and fraudulent activities attempt to imitate government services in order to gain access to your personal and financial information. FINTRAC and FINTRAC personnel have occasionally been misrepresented in scams and fraud attempts.

Be Aware!

Please be advised that FINTRAC will not contact members of the general public in any way to obtain financial or other personal information.

Any contact made by a person claiming to be a representative of FINTRAC, whether that contact is in writing, by email, on social media or by phone, should be considered suspicious, and is very likely an attempt at defrauding you of funds or obtaining your personal information.

FINTRAC and funds

FINTRAC cannot and does not freeze, hold, or block the movement of your funds. Furthermore, FINTRAC will never ask for a fee to be paid to release funds of any kind. Any communication asking you to send money to FINTRAC or to contact FINTRAC regarding a payment should be considered fraudulent, even if that communication appears to originate from a FINTRAC employee or uses what appears to be official letterhead.

What to do if contacted

If you receive any communication from someone posing as a representative of FINTRAC that you suspect to be fraudulent, do not carry out any of the instructions or demands.

If you suspect that you may be the victim of a scam or fraud, or have been tricked into giving personal or financial information, please report it to the Canadian Anti-Fraud Centre and contact your local police service.

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