Language selection

Search

When to verify the identity of persons and entities — Mortgage administrators, brokers and lenders : FINTRAC's compliance guidance

From: Financial Transactions and Reports Analysis Centre of Canada (FINTRAC)

This guidance describes when mortgage administrators, mortgage brokers and mortgage lenders must verify the identity of persons and entities as required by the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (the Act) and associated Regulations.

For details on how to verify the identity of persons and entities, consult: Methods to verify the identity of persons and entities.

Note: Throughout this guidance, all references to dollar amounts (such as $10,000) are in Canadian dollars.

In this guidance

Related links

1. When to verify the identity of persons and entities

You must verify the identity of any person or entity for the following transactions, or when the following records are to be kept:

Suspicious transactions

You must take reasonable measures to verify the identity of every person or entity that conducts or attempts to conduct a suspicious transaction, regardless of the transaction amount, and including transactions that would normally be exempt from client identification requirements, before sending a Suspicious Transaction Report.

Large cash transactions

You must verify the identity of every person or entity from which you receive $10,000 or more in cash when the transaction takes place. This includes a situation where you are deemed to have received cash because you have authorized another person or entity to receive it on your behalf.

Note: This obligation is subject to the 24-hour rule.

Large virtual currency transactions

You must verify the identity of every person or entity from which you receive virtual currency in an amount equivalent to $10,000 or more when the transaction takes place. This includes a situation where you are deemed to have received virtual currency because you have authorized another person or entity to receive it on your behalf.

Note: This obligation is subject to the 24-hour rule.

Receipt of funds records

You must verify the identity of a person from whom you receive funds in any amount at the time the transaction takes place. You must also verify the identity of a corporation or other entity from which you receive funds in any amount, or on whose behalf the transaction is conducted, within 30 days after the day on which the transaction is conducted.

Information records

You must verify the identity of every person or entity for which an information record is kept at the time the transaction takes place.

Mortgage loan records

You must verify the identity of every person or entity for which a mortgage loan record is kept at the time the transaction takes place.

Legal references

2. The difference between verifying identity and keeping client identification information up to date

As part of your ongoing monitoring requirements for business relationships, you must keep client identification information up to date, at a frequency that will vary based on your risk assessment, and as outlined in your policies and procedures.

This does not require you to re-identify clients in accordance with the methods to verify identity. As explained in the ongoing monitoring guidance, the requirement is only for you to keep client identification information up to date. This is understood to be information that you have about your client such as their name and address. In the case of a person, this would also include, but is not limited to, the nature of their principal business or their occupation; and in the case of an entity, the nature of its principal business.

Legal references

3. Exceptions to client identification requirements

You do not have to re-identify a person or an entity if you previously did so using the methods specified in the Regulations in place at the time, and kept the associated records, so long as you have no doubts about the information used.

Large cash transactions

You do not have to verify the identity of a person or entity that conducts a large cash transaction if you receive the cash from a client that is a financial entity or a public body, or from a person who is acting on behalf of a client that is a financial entity or a public body.

Large virtual currency transactions

You do not have to verify the identity of a person or entity that conducts a large virtual currency transaction if you receive the virtual currency from a client that is a financial entity or a public body or from a person acting on behalf of a client that is a financial entity or a public body.

Suspicious transactions

You do not have to take reasonable measures to verify the identity of the person or entity that conducts or attempts to conduct a suspicious transaction if:

Receipt of funds

You do not have to verify the identity of a client in connection with the receipt of funds if you received the funds from a client that is a financial entity or a public body, or from a person acting on behalf of a client that is a financial entity or a public body.

Legal references

For assistance

If you have questions on your requirements, please contact FINTRAC by email at guidelines-lignesdirectrices@fintrac-canafe.gc.ca

Date Modified: