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When to verify the identity of persons and entities — Title insurers : FINTRAC's compliance guidance

This guidance describes when title insurers must verify the identity of persons and entities as required by the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (the Act) and associated Regulations.

For details on how to verify the identity of persons and entities, consult Methods to verify the identity of persons and entities.

In this guidance

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1. When to verify the identity of persons and entities 

You must verify the identity of any person or entity who undertake the following transactions or activity

Suspicious transactions

You must take reasonable measures to verify the identity of every person or entity that conducts or attempts to conduct a suspicious transaction, regardless of the transaction amount, and including transactions that would normally be exempt from client identification requirements, before sending a Suspicious Transaction Report.

Provision of a title insurance policy

You must verify the identity of every person or entity in connection to the provision of a title insurance policy to the purchaser of real property or an immovable.

You must identify the person or entity at the time the title insurance is provided.

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2. The difference between verifying identity and keeping client identification information up to date

As part of your ongoing monitoring requirements for business relationships, you must keep client identification information up to date, at a frequency that will vary based on your risk assessment, and as outlined in your policies and procedures.

This does not require you to re-identify clients in accordance with the methods to verify identity. As explained in the ongoing monitoring guidance, the requirement is only for you to keep client identification information up to date. This is understood to be information that you have about your client such as their name and address. In the case of a person, this would also include, but is not limited to, the nature of their principal business or their occupation; and in the case of an entity, the nature of its principal business.

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3. Exceptions to client identification requirements

You do not have to re-identify a person or an entity if you previously did so using the methods specified in the Regulations in place at the time, and kept the associated records, so long as you have no doubts about the information used.

Suspicious transactions

You do not have to take reasonable measures to verify the identity of the person or entity that conducts or attempts to conduct a suspicious transaction if:

Provision of a title insurance policy

You do not have to verify the identity of the person or entity in connection to the provision of a title insurance policy to the purchaser of real property or an immovable if the client is:

Legal references

For assistance

If you have questions on your requirements, please contact FINTRAC by email at guidelines-lignesdirectrices@fintrac-canafe.gc.ca.

Date Modified: