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Record keeping requirements for real estate brokers or sales representatives, and real estate developers : FINTRAC's compliance guidance

This guidance outlines certain record keeping requirements for real estate brokers or sales representatives, and real estate developers.

If you are a real estate broker or sales representative, you must keep the records listed in this guidance when you act as an agent or mandatary in the purchase or sale of real estate.

If you are a real estate developer, you must keep the records listed in this guidance when you sell to the public a new house, condominium unit, commercial or industrial building, or multi-unit residential building. In addition, if you are a real estate developer that is incorporated, you must keep the records listed in this guidance when you are acting on your own behalf, or on behalf of a subsidiary or affiliate.

You have additional record keeping requirements that are detailed in the following guidance:

Note: Throughout this guidance, references to dollar amount (such as $10,000) are in Canadian dollars unless otherwise specified.

In this guidance

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1. What records must I keep and what must they contain

You must keep the following records:

Note:

When you are required to keep records about your clients, you should be as descriptive as possible.

Being descriptive when recording the nature of the principal business or occupation of a client will help determine whether a transaction or activity is consistent with what would be expected for that client.

For example:

A copy of every report sent to FINTRAC

You must keep a copy of every report that you submit to FINTRAC as a record. Each has a retention period.

When you submit a:

Retention: You must keep a copy of the report for at least five years after the day it was submitted.

When you submit a:

Retention: You must keep a copy of the report for at least five years from the date it was created.

Large cash transaction records

You must keep a large cash transaction record when you receive $10,000 or more in cash.

If you authorize a person or an entity to receive funds on your behalf, and that person or entity receives $10,000 or more in cash in accordance with the authorization, you are deemed to have received the amount when it is received by the person or entity, and you must keep a large cash transaction record.

Note: This requirement is subject to the 24-hour rule.

A large cash transaction record must include:

Retention: At least five years from the date the large cash transaction record was created.

Large virtual currency transaction records

You must keep a large virtual currency transaction record when you receive virtual currency in an amount equivalent to $10,000 or more.

If you authorize a person or an entity to receive virtual currency on your behalf, and that person or entity receives virtual currency in an amount equivalent to $10,000 or more in accordance with the authorization, you are deemed to have received the virtual currency when it is received by the person or entity, and you must keep a large virtual currency transaction record.

Note: This requirement is subject to the 24-hour rule.

A large virtual currency transaction record must include:

Retention: At least five years from the date the large virtual currency transaction record was created.

Receipt of funds records

When you receive funds in any amount, you must keep a receipt of funds record that includes:

Retention: At least five years from the date the receipt of funds record was created.

If you are a real estate broker or sales representative and you receive funds from a client represented by another real estate broker or sales representative, then it is the broker or sales representative that holds the relationship with the client providing the funds that must keep the receipt of funds record, and the required part of the corporate records for a corporation.

As a real estate broker or sales representative that is required to keep a receipt of funds record when another real estate broker or sales representative receives funds from your client, you are not required to record the following information, if you have taken reasonable measures to obtain it, but were unable to:

Additionally, as a real estate broker or sales representative that is required to keep a receipt of funds record when another real estate broker or sales representative receives funds from your client, you are not required to record the account number or the full name of the account holder if you determine and record that a trust account is affected by the transaction and is held by another real estate broker or sales representative.

Information records

Real estate brokers and sales representatives must keep an information record on every person or entity for which they act as an agent or mandatary for the purchase or sale of real estate, and on any party to the transaction that is not represented by a real estate broker or sales representatives.

If the client is a corporation, you must also keep a copy of the part of the official corporate records that contains provisions relating to the power to bind the corporation regarding the transaction. This could be found in, for example:

Real estate developers must keep an information record on every person or entity they sell a new house, new condominium unit, new commercial or industrial building or new multi-unit residential building. If the client is a corporation, you must also keep a copy of the part of the official corporate records that contains provisions relating to the power to bind the corporation regarding the transaction, as listed above.

An information record must include:

If you have multiple clients for a transaction, then an information record must be kept about each client. For example, a real estate broker or sales representative representing a couple for a purchase or sale must keep an information record about each person.

Retention: Five years from the day the last business transaction was conducted.

Legal references

2. What are my responsibilities when maintaining records

In order to comply with your record keeping requirements, you must keep records in such a manner that they can be provided to FINTRAC within 30 days of a request. The records may also be requested through a judicial order by law enforcement to support an investigation of money laundering or terrorist activity financing. A record (or a copy) may be kept in a machine-readable or electronic form, so long as a paper copy can easily be produced.

Employees who keep records for you are not required to keep them after their employment ends. The same is true for persons in a contractual relationship with you, when the contractual relationship ends, they no longer have to keep records for you. You have to obtain and keep the records that were kept for you by an employee or contractor before the end of the person’s employment or contract.

There may be situations where you are required to keep records for purposes other than complying with your obligations under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act. For example, a federal or provincial regulator may require you to keep records in addition to those described in this guidance. If this is the case, you must still meet the requirements described in this guidance. For example, the retention period for your records can be longer than what is described, but it cannot be shorter.

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3. What are the exceptions to the record keeping requirements

If you are required to keep a record with information that is readily available in other records, you do not have to record the information again.

For example, when you keep a copy of a large cash transaction report you may choose to use this as your large cash transaction record for the same transaction, so long as all of the information that would otherwise be kept in the large cash transaction record is captured within the report. Any requirement related to keeping the large cash transaction record would still apply, such as verifying identity.

Financial entities, public bodies, and very large corporations or trusts

You are not required to keep a large cash transaction record, a large virtual currency transaction record, or a receipt of funds record if the cash, virtual currency or funds is received from a client that is a financial entity or a public body, or a person who is acting on behalf of a client that is an financial entity or public body.

You are not required to keep a receipt of funds record or an information record for:

Virtual currency

When you receive virtual currency as compensation for the validation of a transaction that is recorded in a distributed ledger or you receive a nominal amount of virtual currency for the sole purpose of validating a different transaction or a transfer of information, you do not need to keep a large virtual currency transaction record.

Legal references

For assistance

If you have questions on your requirements, please contact FINTRAC by email at guidelines-lignesdirectrices@fintrac-canafe.gc.ca.

Date Modified: