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Money services businesses : FINTRAC's requirements

Determine if FINTRAC’s anti-money laundering and anti-terrorist financing requirements apply to your business and understand what you must do to comply.

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Who must comply

Money services businesses must fulfill obligations as required under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (the Act) and associated Regulations, to help combat money laundering and terrorist activity financing in Canada.

There are 2 types of money services businesses:

Information applicable to each type of money services business is presented on separate tabs. When there are no tabs, the information is applicable to both types. If you are unsure whether you are a money services business or a foreign money services business, you can answer a few questions on this page:

Check to see if you need to register with FINTRAC as a money services business or a foreign money services business

Who is a money services business

You are a money services business if all of the following criteria apply:

  1. You offer at least one money services business service
  2. You have a place of business in Canada

Detailed explanation of the criteria

1. You offer at least one money services business service


Foreign exchange dealing

Conducting transactions where you exchange one type of currency for another (for example, exchanging United States dollars for Canadian dollars).

However, purchases made with foreign currency are not considered foreign transactions. For example:

  1. Diana pays for gas and a chocolate bar using a United States $100 (dollar) bill. She asks that her change be given to her in Canadian dollars. This would not be considered a foreign currency exchange transaction.
  2. Esther pays for a $20 book using a United States $50 (dollar) bill and a United States $50 (dollar) traveller's cheque. She asks that her change be given to her in Canadian dollars. The change given for one of the $50 is not considered a foreign currency exchange. However, the amount given for the other $50 would be considered a foreign currency exchange.

Remitting or transmitting funds

Remitting or transmitting from one person or entity to another using an electronic funds transfer network or any other method such as Hawala, Hundi, Fei ch'ien, and Chitti.

This includes remitting or transmitting funds (as instructed by your clients) carried out by means of a credit/debit card if the beneficiary has an agreement with the payment service provider that permits payment by that means for the provision of goods and services.

Note: Persons or entities that provide invoice payment services or payment services for goods and services are engaged in the business of remitting or transmitting funds, or dealing in virtual currency.

  1. A person or entity is providing invoice payment services when they act as an intermediary between a payer and a payee to make payments to invoices, such as those pertaining to utilities, payroll and commission, mortgage and rent, or tuition.

    Exception: A person or entity that solely receives payments on behalf of the payee to settle a debt, and does not further transfer the payment instructions to the original payee.

  2. A person or entity is providing payment services for goods or services when:

    • they receive payment instructions and act as an intermediary between a payer purchasing goods or services and a payee supplying goods or services
    • the payer consents to make the payment for the goods or services through them, and
    • the payee has an agreement with them to have access to the transfers carried out as payment for the goods or services.

    Exceptions:

    • A person or entity that solely accepts a payment for goods or services that they supplied to their own customer.
    • A person or entity that solely provides hardware (for example, a physical payment terminal), and does not offer any other associated payment services.

Issuing or redeeming money orders, traveller's cheques or other similar negotiable instruments

Your business issues or redeems money orders, travellers' cheques or other similar negotiable instruments. This does not include cashing cheques made out to a particular person or entity. 


Dealing in virtual currency

This includes both virtual currency exchange and virtual currency transfer services.

Note: Persons or entities that provide invoice payment services or payment services for goods and services are engaged in the business of remitting or transmitting funds or dealing in virtual currency. For more information, see details under 'Remitting or transmitting funds'.


Crowdfunding platform services

You provide and maintain a crowdfunding platform for use by other persons or entities to raise funds or virtual currency.


Armoured cars

You are engaged in the business of transporting:


Cheque cashers

You cash cheques for clients in exchange for funds.


Acquirer services in relation to private automated banking machines

You are engaged in the business of providing acquirer services in relation to a private automated banking machine.


2. You have a place of business in Canada

You are also considered a money services business if you:

Who is a foreign money services business

You are considered a foreign money services business (FMSB) if all of the following criteria apply:

  1. You are engaged in the business of providing at least one money services business service
  2. You do not have a place of business in Canada
  3. You direct your money services business services at persons or entities in Canada, and
  4. You provide these services to clients in Canada

Detailed explanation of the criteria

1. You are engaged in the business of providing at least one money services business service


Foreign exchange dealing

Conducting transactions where you exchange one type of currency for another (for example, exchanging United States dollars for Canadian dollars).

However, purchases made with foreign currency are not considered foreign transactions. For example:

  1. Diana pays for gas and a chocolate bar using a United States $100 (dollar) bill. She asks that her change be given to her in Canadian dollars. This would not be considered a foreign currency exchange transaction.
  2. Esther pays for a $20 book using a United States $50 (dollar) bill and a United States $50 (dollar) traveller's cheque. She asks that her change be given to her in Canadian dollars. The change given for one of the $50 is not considered a foreign currency exchange. However, the amount given for the other $50 would be considered a foreign currency exchange.

Remitting or transmitting funds

Remitting or transmitting funds from one person or entity to another using an electronic funds transfer network or any other method such as Hawala, Hundi, Fei ch'ien, and Chitti.

This includes remitting or transmitting funds (as instructed by your clients) carried out by means of a credit/debit card if the beneficiary has an agreement with the payment service provider that permits payment by that means for the provision of goods and services.

Note: Persons or entities that provide invoice payment services or payment services for goods and services are engaged in the business of remitting or transmitting funds, or dealing in virtual currency.

  1. A person or entity is providing invoice payment services when they act as an intermediary between a payer and a payee to make payments to invoices, such as those pertaining to utilities, payroll and commission, mortgage and rent, or tuition.

    Exception: A person or entity that solely receives payments on behalf of the payee to settle a debt, and does not further transfer the payment instructions to the original payee.

  2. A person or entity is providing payment services for goods or services when:

    • they receive payment instructions and act as an intermediary between a payer purchasing goods or services and a payee supplying goods or services
    • the payer consents to make the payment for the goods or services through them, and
    • the payee has an agreement with them to have access to the transfers carried out as payment for the goods or services.

    Exceptions:

    • A person or entity that solely accepts a payment for goods or services that they supplied to their own customer.
    • A person or entity that solely provides hardware (for example, a physical payment terminal), and does not offer any other associated payment services.

Issuing or redeeming money orders, traveller's cheques or other similar negotiable instruments

Your business issues or redeems money orders, travellers' cheques or other similar negotiable instruments. This does not include cashing cheques made out to a particular person or entity. 


Dealing in virtual currency

This includes both virtual currency exchange and virtual currency transfer services.

Note: Persons or entities that provide invoice payment services or payment services for goods and services are engaged in the business of remitting or transmitting funds or dealing in virtual currency. For more information, see details under 'Remitting or transmitting funds.'


Crowdfunding platform services

You provide and maintain a crowdfunding platform for use by other persons or entities to raise funds or virtual currency.


Armoured cars

You are engaged in the business of transporting:


Cheque cashers

You cash cheques for clients in exchange for funds.


Acquirer services in relation to private automated banking machines

You are engaged in the business of providing acquirer services in relation to a private automated banking machine.


2. You do not have a place of business in Canada

To not have a place of business in Canada means you:

Note: If you provide money services business services and have a place of business in Canada, then you area money services business. Please see Who is a money services business for additional information.


3. You direct services at persons or entities in Canada

A business is directing services at persons or entities in Canada if at least one of the following applies:

Examples of "directing services" at persons or entities in Canada:

  1. Company A is based in Australia but advertises its online money transfer and exchange services in Canadian newspapers and on websites aimed at clients in Canada who want to transfer or exchange money online. This would constitute directing services at persons or entities in Canada.
  2. Company B is based in France, but sends emails to clients in Canada, promoting its foreign exchange services. This would constitute directing services at persons or entities in Canada.

If none of the above apply to you, it is still possible that you are directing services at persons or entities in Canada. A combination of additional criteria may be considered in order to make this determination.

The following list provides examples of additional criteria that may be considered when determining whether you "direct services at persons or entities in Canada". This is not an exhaustive list.


4. You provide these services to clients in Canada

A client is deemed to be "in Canada" if they have a connection or residential ties with Canada.

You can determine if your client is "in Canada" based on the information you acquire through your interactions with them, such as when verifying their identity. The client is "in Canada" when:

Note: An individual may be deemed to be "in Canada" when they are temporarily living, attending school, working, or vacationing outside of Canada.

Please address questions about FMSBs to guidelines-lignesdirectrices@fintrac-canafe.gc.ca.

Who is not a money services business or foreign money services business

You are not a money services business or foreign money services business if you:

Examples of who is not a money services business:

  1. Darren transfers funds as an agent of Money Transfer Inc. He also uses Money Transfer Inc.'s sign to advertise. Although Darren offers and advertises this service, he is not a money services business. It is Money Transfer Inc. that is the money services business.
  2. A securities dealer from ABC Investment Advisors Inc. receives funds from this client in Euros to buy Canadian securities. Although one type of money is exchanged for another, this would not be considered a money services business service because the ABC investment Advisors Inc. is carrying out the money services business activity in the course of providing investment services as a securities dealer.
Legal references

Money services business obligations when engaging agents or mandataries  

When you authorize a person or entity to deliver money services business services on your behalf, that person or entity becomes your agent or mandatary.

Any agent or mandatary that you engage to deliver services on your behalf must remain eligible to do so. You must verify the eligibility of an agent or mandatary:

If a person or entity is not eligible to act as an agent or mandatary, you must not engage – or must stop engaging – that person or entity. For more information, see Who is not eligible to register

When engaging an agent or mandatary, you must obtain and keep the following documents:

Criminal record checks

If the agent or mandatary is an entity, you must obtain and review criminal record checks for the following individuals (or equivalent):

Note: Equivalent refers to individuals with roles and responsibilities similar to those of a chief executive officer, president or director, regardless of their official titles.

If the agent or mandatary is a person (e.g., the agent or mandatary is a sole proprietor), you must obtain and review the criminal record check of this person.  

Criminal record checks must be obtained and reviewed:

Criminal record checks must be issued by a competent authority of the country in which the person resides, or by an entity or authority that is authorized to issue the document within that country. The document must be issued no more than 6 months before the day on which you review it.

Retention: At least 5 years after the day on which you obtain the document.

Translation of the criminal record checks

If the document is in a language other than English or French, it must be translated into English or French and attested to by a certified translator. You must obtain and review the translation.

A certified translator is an individual that holds the title of professional certified translator granted either by a Canadian provincial or territorial association or body that is competent under Canadian provincial or territorial law to issue such certification, or by an organization or body in a foreign state that is competent under the laws of that state to do so.

The following is a list of Canadian translation associations that can help provide access to certified translators. This is not an exhaustive list:

You must obtain the Statement of certification or proof that the translated document was issued from a competent and certified translator. This proof can be a certificate of authenticity signed by the certified translator and containing the translator's stamp or the translator's membership number.

Retention: At least 5 years after the day on which you obtain the document.

Offences for non compliance

Every money service business that is found not to be in compliance with the measures indicated above in respect to an agent or mandatary, including the requirements to verify each agent or mandatary and obtain a criminal record check, is guilty of an offence and liable:

Timelines for money services businesses obligations when engaging agents or mandataries

The examples below explain when you must verify the eligibility of your agents or mandataries, and obtain and review criminal record checks when engaging agents or mandataries to provide services on your behalf. Money services obligations when engaging agents or mandataries coming into force date is October 1, 2025.

Note: Requirements to verify the eligibility of agents or mandataries acting on behalf of a money services business came into force on October 1, 2025. Money services businesses that had already engaged an agent prior to October 1, 2025 must comply with these requirements by October 1, 2027 (i.e., no later than two years following the coming into force date).

Example 1 – Existing agents or mandataries – Pre October 1, 2025

Money services business "X" had already engaged an agent prior to the coming into force date of October 1, 2025.

On December 1, 2025, money services business "X" met the following obligations:

Because these requirements were met on December 1, 2025, money services business "X" met the requirement to complete the initial verification and review before October 1, 2027 deadline for money services businesses that had already engaged an agent prior to the coming into force date of the new obligations.

By December 31, 2027 (within 30 days of the second anniversary of the most recent verification and review), if MSB "X" is still engaging that same agent, it must:

Example 2 – New agents or mandataries – Post October 1, 2025

Money services business "Y" engages a new agent on March 1, 2028.

Before engaging the agent, money services business "Y" met the following requirements:

By meeting these requirements, MSB "Y" met the initial verification and review requirements.

By March 31, 2030 (within 30 days of the second anniversary of the most recent verification and review), if MSB "Y" is still engaging that same agent, it must:

Legal references

Summary of requirements for money services businesses and foreign money services businesses

Register with FINTRAC

Before beginning to operate in Canada, you must register your money services business or foreign money services business with FINTRAC. Even if you are registered or licensed as a money services business or foreign money services business with a province or territory, you must still register with FINTRAC. FINTRAC does not charge registration fees.

Certain persons or entities are not eligible to register and therefore cannot operate a money services business or foreign money services business.

Compliance program

Money services businesses must implement a compliance program. A strong compliance program will form the basis of meeting all your regulatory requirements.

Know your client

Money services businesses must verify the identity of persons and entities for certain activities and transactions, and carry out other customer due diligence activities, as described below:

When to verify the identity of persons and entities

Money services businesses must verify the identity of persons or entities for certain transactions and activities.

Methods to verify the identity of persons and entities

Money services businesses must verify the identity of persons and entities using the methods prescribed by the Act and associated Regulations.


Business relationship requirements

Money services businesses enter into a business relationship with a client the second time they are required to verify the identity of that client or when they enter into a service agreement with a client that is an entity in Canada to provide a money services business service.


Ongoing monitoring requirements

Money services businesses have ongoing monitoring requirements when they enter into a business relationship with a client.


Beneficial ownership requirements

Money services businesses must obtain and take reasonable measures to confirm the accuracy of beneficial ownership information for entities.


Third party determination requirements

Money services businesses have third party determination requirements when they are required to submit certain reports and keep certain records.


Politically exposed persons and heads of international organizations requirements

Money services businesses are required to take reasonable measures to make politically exposed persons and heads of international organizations determinations for certain activities or transactions. If a money services business determines that a person is a politically exposed person or a head of an international organization then they have additional related requirements.

Transaction reporting

Money services businesses must submit the following reports to FINTRAC:


Listed Person or Entity Property Reports


Large Cash Transaction Reports 


Large Virtual Currency Transaction Reports


Electronic Funds Transfer Reports


24-hour rule

Money services businesses have 24-hour rule requirements for:

  • Large Cash Transaction Reports
  • Large Virtual Currency Transaction Reports
  • incoming or outgoing Electronic Funds Transfer Reports

Record keeping

Money services businesses must keep certain records, including records related to transactions and client identification.

Travel rule

Money services businesses have travel rule requirements related to electronic funds transfers and virtual currency transfers.

Ministerial directives

Ministerial directive requirements apply to all reporting entity sectors.

FINTRAC assessment expectations

To ensure compliance with the Act and its associated Regulations, FINTRAC is authorized to conduct compliance examinations to assess whether you are meeting your requirements under the law.

Areas of review can include:

To learn more about FINTRAC assessments, review the FINTRAC assessment manual.

Penalties for non-compliance

FINTRAC has the legislative authority to issue administrative monetary penalties to reporting entities that are found to be non-compliant with the Act and associated Regulations. For more information, see Penalties for non-compliance.

Glossary

The FINTRAC Guidance glossary includes terminology defined in the Act and associated Regulations, as well as terms used throughout the guidance. For more information, see FINTRAC's Guidance Glossary.

Date Modified: